COOKIE POLICY

Effective Date: 27/07/2026

This Cookie Policy explains how ADHD Gem, a trading name of The Knowledge Gem Ltd ("we", "our", "us"), uses cookies and similar technologies on our website.

It should be read alongside our Privacy Policy.

1. What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone or other device when you visit a website.

They help websites function properly, remember your preferences, improve performance and provide information about how visitors use a website.

Some cookies are deleted when you close your browser, while others remain on your device for a set period of time.

2. How We Use Cookies

We use cookies to:

- ensure our website functions correctly;

- remember your preferences and settings;

- improve website performance and user experience;

- understand how visitors use our website;

- measure the effectiveness of our marketing campaigns; and

- help protect our website from fraudulent or malicious activity.

We do not use cookies to collect more personal information than is necessary for these purposes.

3. Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the operation of our website.

They enable core functionality such as:

- page navigation;

- secure areas of the website;

- shopping basket functionality;

- payment processing; and

- fraud prevention.

Because these cookies are necessary for the website to function, they cannot be switched off through our cookie preferences.

Analytics Cookies

Analytics cookies help us understand how visitors use our website.

They may collect information such as:

- pages viewed;

- time spent on pages;

- traffic sources;

- device type; and

- general website usage.

This information helps us improve our website and customer experience.

Where required by law, these cookies are only used with your consent.

Functionality Cookies

These cookies remember choices you make, such as language preferences or other settings, to improve your experience when you return to our website.

Advertising and Marketing Cookies

We may use advertising or marketing cookies to:

- measure advertising performance;

- understand how visitors interact with our marketing campaigns;

- limit how often you see advertisements; and

- show you advertisements that may be more relevant to your interests.

These cookies may be placed by us or by trusted third-party advertising partners.

Where required by law, these cookies are only used with your consent.

4. Third-Party Cookies

Some cookies may be placed by trusted third-party service providers that help us operate our business.

Depending on the services we use, these providers may include companies offering:

- website analytics;

- payment processing;

- email marketing;

- advertising;

- website hosting;

- customer support; or

- digital product delivery.

These third parties are responsible for their own privacy practices.

We recommend reviewing their privacy policies for further information.

5. Managing Your Cookie Preferences

When you first visit our website, you may be presented with a cookie banner allowing you to:

- accept all cookies;

- reject non-essential cookies; or

- customise your cookie preferences.

You can change your preferences at any time through our cookie settings, where available.

You can also manage or delete cookies through your browser settings.

Please note that disabling certain cookies may affect the functionality of our website.

6. Consent

Where required by applicable law, we will obtain your consent before placing non-essential cookies on your device.

You may withdraw your consent at any time by updating your cookie preferences.

Withdrawal of consent will not affect the lawfulness of any processing carried out before consent was withdrawn.

7. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in legal requirements, technology or the way we operate our website.

The latest version will always be published on our website with an updated effective date.

8. Contact Us

If you have any questions about this Cookie Policy or our use of cookies, please contact:

ADHD Gem
A trading name of The Knowledge Gem Ltd

[email protected]